Contact Us

Pacific Western Rail Systems Retail Ltd.

Canadian
Mailing Address

Store Address
Unit #68 - 15515 24th Avenue
Surrey, BC, Canada
V4A 2J4

U.S.
Mailing Address

250 H Street, PMB 779
Blaine, WA, USA
98230

Toll Free: 1-866-840-7777

Fax: (604) 542-0793

Tel: (604) 531-9481 / (604) 542-0790

Summer Office Hours:
(Until further notice)
7:00 AM - 3:00 PM Pacific Standard Time Mon-Fri
9:00 AM - 3:00 PM Pacific Standard Time Sat
Store Closed Sunday, Toll-Free Available

(If you get an answering machine, please leave a message; we'll call you back.)

(Please remember that you can call your sales rep at home since they work out of their homes)

NAME	EMAIL	PHONE	Mon	Tues	Wed	Thurs	Fri	Sat	Time Zone
Dan Huberman	dan@pwrs.ca	866-840-7777	9 am - 9 pm	9 am - 9 pm	9 am - 9 pm	9 am - 9 pm	9 am - 9 pm	9 am - 5 pm	Pacific
James Wiseman	james@pwrs.ca	360-398-2662	10am - 7pm	10am - 7pm	10am - 7pm	10am - 7pm	10am - 7pm	Email	Pacific
Nina J Schmidt	nina@pwrs.ca	866-840-7777 or 604-542-0790	9am - 5pm	9am - 5 pm	9am - 5 pm	9am - 5 pm	9am - 5 pm	Email	Pacific
Don Smith	don@pwrs.ca	651-786-8843	9am - 8pm	9am - 8pm	9am - 8pm	9am - 8pm	9am - 8pm	Email	Central
Keith Kasper	keith@pwrs.ca	604-542-0790 604-590-5090	9am - 7pm	9am - 7 pm	9am - 7 pm	9am - 7 pm	9am - 7 pm	9am - 7 pm	Pacific
Christine Kirchmeier	Christine.Kirchmeier@pwrs.ca	(011) 41 71 688-7318 (Europe)	5pm - 8 pm	Email	Email	Email	5 pm - 8 pm	Email	GMT + 1 hr
Peter Webster	peter@pwrs.ca	(011) 61 404-801-733 (Down Under)	8am - 10pm	8 am - 10pm	8 am - 10pm	8 am - 10pm	8 am - 10 pm	10 am - 8 pm	GMT + 10 hrs
Retail	retail@pwrs.ca	N/A	Email	Email	Email	Email	Email	Email	Pacific
Returns	rma@pwrs.ca	604-542-0790, 866-840-7777	9am - 5pm	9am - 5 pm	9am - 5 pm	9am - 5 pm	9am - 5 pm	Email	Pacific
James "Magoo" Parrotte	magoo@pwrs.ca	(858) 633-6673	9am - 8pm	9am - 8pm	9am - 8pm	9am - 8pm	9am - 8pm	Email	Pacific
Gordon Ladbrook	gordon@pwrs.ca	(604) 583-0447	9am - 8pm	9am - 8pm	9am - 8pm	9am - 8pm	9am - 8pm	Email	Pacific
Sales	sales@pwrs.ca	N/A	Email	Email	Email	Email	Email	Email	Pacific
Webmaster	webmaster@pwrs.ca	N/A	Email	Email	Email	Email	Email	Email	Pacific

Train Addiction Help Line: 1 866 840 7777